Архив метки: Facebook Messenger

В приложение Facebook могут вернуться чаты

Пользователи «Кастрированого» пять лет назад клиента социальной сети могут получить возможность общаться в чатах прямо в приложении, не запуская для этого Facebook Messenger. Procontent.Ru напоминает, что в 2014 году из приложения Facebook был удален встр

Instagram prototypes video co-watching

The next phase of social media is about hanging out together while apart. Rather than performing on a live stream or engaging with a video chat, Instagram may allow you to chill and watch videos together with a friend. Facebook already has Watch Party for group co-viewing, and in November we broke the news that Facebook Messenger’s code contains an unreleased “Watch Videos Together” feature. Now Instagram’s code reveals a “co-watch content” feature hidden inside Instagram Direct Messaging.
It’s unclear what users might be able to watch simultaneously, but the feature could give IGTV a much-needed boost, or just let you laugh and cringe at Instagram feed videos and Stories. But either way, co-viewing could make you see more ads, drive more attention to creators that will win Instagram their favor or just make you rack up time spent on the app without forcing you to create anything.

The Instagram co-watch code was discovered by TechCrunch’s favorite tipster and reverse-engineering specialist Jane Manchun Wong, who previously spotted the Messenger Watch Together code. Her past findings include Instagram’s video calling, music soundtracks and Time Well Spent dashboard, months before they were officially released. The code mentions that you can “cowatch content” that comes from a “Playlist” similar to the queues of videos Facebook Watch Party admins can tee up. Users could also check out “Suggested” videos from Instagram, which would give it a new way to promote creators or spawn a zeitgeist moment around a video. It’s not certain whether users will be able to appear picture-in-picture while watching so friends can see their reactions, but that would surely be more fun.
Instagram declined to comment on the findings, which is typical of the company when a feature has been prototyped internally but hasn’t begun externally testing with users. At this stage, products can still get scrapped or take many months or even more than a year to launch. But given Facebook’s philosophical intention to demote mindless viewing and promote active conversation around videos, Instagram co-watching is a sensible direction.
Facebook launched Watch Party to this end back in July, and by November, 12 million had been started from Groups and they generated 8X more comments than non-synced or Live videos. That proves co-watching can make video feel less isolating. That’s important as startups like Houseparty group video chatrooms and Squad screenshare messaging try to nip at Insta’s heels.

It’s also another sign that following the departure of the Instagram founders, Facebook has been standardizing features across its apps, eroding their distinct identities. Mark Zuckerberg plans to unify the backend of Facebook Messenger, WhatsApp, and Instagram to allow cross-app messaging. But Instagram has always been Facebook’s content-first app, so while Watch Party might have been built for Facebook Groups, Instagram could be where it hits its stride.
Speaking of the Instagram founders Kevin Systrom and Mike Krieger, this article’s author Josh Constine will be interviewing them on Monday 3/11 at SXSW. Come see them at 2 pm in the Austin Convention Center’s Ballroom D to hear about their thoughts on the creator economy, why they left Facebook and what they’ll do next. Check out the rest of TechCrunch’s SXSW panels here, and RSVP for our party on Sunday.

Instagram prototypes video co-watching

Facebook ends platform policy banning apps that copy its features

Facebook will now freely allow developers to build competitors to its features upon its own platform. Today Facebook announced it will drop Platform Policy section 4.1, which stipulates “Add something unique to the community. Don’t replicate core functionality that Facebook already provides.”
That policy felt pretty disingenuous given how aggressively Facebook has replicated everyone else’s core functionality, from Snapchat to Twitter and beyond. Facebook had previously enforced the policy selectively to hurt competitors that had used its Find Friends or viral distribution features. Apps like Vine, Voxer, MessageMe, Phhhoto and more had been cut off from Facebook’s platform for too closely replicating its video, messaging or GIF creation tools. Find Friends is a vital API that lets users find their Facebook friends within other apps.
The move will significantly reduce the risk of building on the Facebook platform. It could also cast it in a better light in the eyes of regulators. Anyone seeking ways Facebook abuses its dominance will lose a talking point. And by creating a more fair and open platform where developers can build without fear of straying too close to Facebook’s history or road map, it could reinvigorate its developer ecosystem.

A Facebook spokesperson provided this statement to TechCrunch:
We built our developer platform years ago to pave the way for innovation in social apps and services. At that time we made the decision to restrict apps built on top of our platform that replicated our core functionality. These kind of restrictions are common across the tech industry with different platforms having their own variant including YouTube, Twitter, Snap and Apple. We regularly review our policies to ensure they are both protecting people’s data and enabling useful services to be built on our platform for the benefit of the Facebook community. As part of our ongoing review we have decided that we will remove this out of date policy so that our platform remains as open as possible. We think this is the right thing to do as platforms and technology develop and grow.
The change comes after Facebook locked down parts of its platform in April for privacy and security reasons in the wake of the Cambridge Analytica scandal. Diplomatically, Facebook said it didn’t expect the change to impact its standing with regulators but it’s open to answering their questions.

Facebook shouldn’t block you from finding friends on competitors

Earlier in April, I wrote a report on how Facebook used Policy 4.1 to attack competitors it saw gaining traction. The article, “Facebook shouldn’t block you from finding friends on competitors,” advocated for Facebook to make its social graph more portable and interoperable so users could decamp to competitors if they felt they weren’t treated right in order to coerce Facebook to act better.
The policy change will apply retroactively. Old apps that lost Find Friends or other functionality will be able to submit their app for review and, once approved, will regain access.
Friend lists still can’t be exported in a truly interoperable way. But at least now Facebook has enacted the spirit of that call to action. Developers won’t be in danger of losing access to that Find Friends Facebook API for treading in its path.
Below is an excerpt from our previous reporting on how Facebook has previously enforced Platform Policy 4.1 that before today’s change was used to hamper competitors:
Voxer was one of the hottest messaging apps of 2012, climbing the charts and raising a $30 million round with its walkie-talkie-style functionality. In early January 2013, Facebook copied Voxer by adding voice messaging into Messenger. Two weeks later, Facebook cut off Voxer’s Find Friends access. Voxer CEO Tom Katis told me at the time that Facebook stated his app with tens of millions of users was a “competitive social network” and wasn’t sharing content back to Facebook. Katis told us he thought that was hypocritical. By June, Voxer had pivoted toward business communications, tumbling down the app charts and leaving Facebook Messenger to thrive.
MessageMe had a well-built chat app that was growing quickly after launching in 2013, posing a threat to Facebook Messenger. Shortly before reaching 1 million users, Facebook cut off MessageMe‘s Find Friends access. The app ended up selling for a paltry double-digit millions price tag to Yahoo before disintegrating.
Phhhoto and its fate show how Facebook’s data protectionism encompasses Instagram. Phhhoto’s app that let you shoot animated GIFs was growing popular. But soon after it hit 1 million users, it got cut off from Instagram’s social graph in April 2015. Six months later, Instagram launched Boomerang, a blatant clone of Phhhoto. Within two years, Phhhoto shut down its app, blaming Facebook and Instagram. “We watched [Instagram CEO Kevin] Systrom and his product team quietly using PHHHOTO almost a year before Boomerang was released. So it wasn’t a surprise at all . . . I’m not sure Instagram has a creative bone in their entire body.”
Vine had a real shot at being the future of short-form video. The day the Twitter-owned app launched, though, Facebook shut off Vine’s Find Friends access. Vine let you share back to Facebook, and its six-second loops you shot in the app were a far cry from Facebook’s heavyweight video file uploader. Still, Facebook cut it off, and by late 2016, Twitter announced it was shutting down Vine.

Facebook ends platform policy banning apps that copy its features

Facebook Messenger starts rolling out Unsend; here’s how it works

Facebook secretly retracted messages sent by CEO Mark Zuckerberg, TechCrunch reported seven months ago. Now for the first time, Facebook Messenger users will get the power to unsend too so they can remove their sent messages from the recipient’s inbox. Messages can only be unsent for the first 10 minutes after they’re delivered so that you can correct a mistake or remove something you accidentally pushed, but you won’t be able to edit ancient history. Formally known as “Remove for Everyone,” the button also leaves a “tombstone” indicating a message was retracted. And to prevent bullies from using the feature to cover their tracks, Facebook will retain unsent messages for a short period of time so if they’re reported, it can review them for policy violations.
The Remove feature rolls out in Poland, Bolivia, Colombia and Lithuania today on Messenger for iOS and Android. A Facebook spokesperson tells me the plan is to roll it out globally as soon as possible, though that may be influenced by the holiday App Store update cut-off. In the meantime, it’s also working on more unsend features, potentially including the ability to preemptively set an expiration date for specific messages or entire threads.

“The pros are that users want to be in control . . . and if you make a mistake you can correct it. There are a lot of legitimate use cases out there that we wanted to enable,” Facebook’s head of Messenger Stan Chudnovsky tells me in an exclusive interview. But conversely, he says, “We need to make sure we don’t open up any new venues for bullying. We need to make sure people aren’t sending you bad messages and then removing them because if you report them and the messages aren’t there we can’t do anything.”
Zuckerberg did it; soon you can, too
Facebook first informed TechCrunch it would build an unsend feature back in April after I reported that six sources told me some of Mark Zuckerberg’s Facebook messages had been silently removed from the inboxes of recipients, including non-employees with no tombstone left in their place. We saw that as a violation of user trust and an abuse of the company’s power, given the public had no way to unsend their own messages.

Facebook retracted Zuckerberg’s messages from recipients’ inboxes

Facebook claimed this was to protect the privacy of its executives and the company’s trade secrets, telling me that “After Sony Pictures’ emails were hacked in 2014 we made a number of changes to protect our executives’ communications. These included limiting the retention period for Mark’s messages in Messenger.” But it seems likely that Facebook also wanted to avoid another embarrassing situation like when Zuckerberg’s old instant messages from 2004 leaked. One damning exchange saw Zuckerberg tell a friend “if you ever need info about anyone at harvard . . . just ask . . . i have over 4000 emails, pictures, addresses, sns.” “what!? how’d you manage that one?”  the friend replied. “People just submitted it . .  i don’t know why . . . they ‘trust me’ . . . dumb fucks” Zuckerberg replied.
The company told me it was actually already working on an Unsend button for everyone, and wouldn’t delete any more executives’ messages until it launched. Chudnovsky tells me he felt like “I wish we launched this sooner” when the news broke. But then six months went by without progress or comment from Facebook before TechCrunch broke the news that tipster Jane Manchun Wong had spotted Facebook prototyping the Remove feature. Then a week ago, Facebook Messenger’s App Store release notes accidentally mentioned that a 10-minute Unsend button was coming soon.

So why the seven-month wait? Especially given Instagram already allows users to unsend messages no matter how old? “The reason why it took so long is because on the server side, it’s actually much harder. All the messages are stored on the server, and that goes into the core transportation layer of our how our messaging system was built,” Chudnovsky explains. “It was hard to do given how we were architected, but we were always worried about the integrity concerns it would open up.” Now the company is confident it’s surmounted the engineering challenge to ensure an Unsent message reliably disappears from the recipient.
“The question becomes ‘who owns that message?’ Before that message is delivered to your Messenger app, it belongs to me. But when it actually arrives, it probably belongs to both of us,” Chudnovsky pontificates.
How Facebook Messenger’s “Remove for Everyone” button works

Facebook settled on the ability to let you remove any kind of message — including text, group chats, photos, videos, links and more — within 10 minutes of sending. You can still delete any message on just your side of the conversation, but only messages you sent can be removed from their recipients. You can’t delete from someone else what they sent you, the feature’s PR manager Kat Chui tells me. And Facebook will keep a private copy of the message for a short while after it’s deleted to make sure it can review if it’s reported for harassment.
To use the unsend feature, tap and hold on a message you sent, then select “Remove.” You’ll get options to “Remove for Everyone” which will retract the message, or “Remove for you,” which replaces the old delete option and leaves the message in the recipient’s inbox. You’ll get a warning that explains “You’ll permanently remove this message for all chat members. They can see that you removed a message and still report it.” If you confirm the removal, a line of text noting “you [or the sender’s name] removed a message” (known as a tombstone) will appear in the thread where the message was. If you want to report a removed message for abuse or another issue, you’ll tap the person’s name, scroll to “Something’s Wrong” and select the proper category such as harassment or that they were pretending to be someone else.
Why the 10-minute limit specifically? “We looked at how the existing delete functionality works. It turns out that when people are deleting messages because it’s a mistake or they sent something they didn’t want to send, it’s under a minute. We decided to extend it to 10, but decided we didn’t need to do more,” Chudnovsky reveals.
He says he’s not sure if Facebook’s security team will now resume removing executive messages. However, he stresses that the Unsend button Facebook is launching “is definitely not the same feature” as what was used on Zuckerberg’s messages. If Facebook wanted to truly respect its users, it would at least insert the tombstone when it erases old messages from executives.
Messenger is also building more unsend functionality. Taking a cue from encrypted messaging app Signal’s customizable per thread expiration date feature, Chudnovsky tells me “hypothetically, if I want all the messages to be deleted after six months, they get purged. This is something that can be set up on a per thread level,” though Facebook is still tinkering with the details. Another option would be for Facebook to extend to all chats the per message expiration date option from its encrypted Secret messages feature.

“It’s one of those things that feels very simple on the surface. And it would be very easy if the servers were built one way or another from the very beginning,” Chudnovsky concludes. “But it’s one of those things philosophically and technologically that once you get to the scale of 1.3 billion people using it, changing from one model to another is way more complicated.” Hopefully in the future, Facebook won’t give its executives extrajudicial ways to manipulate communications… or at least not until it’s sorted out the consequences of giving the public the same power.

Facebook Messenger starts rolling out Unsend; here’s how it works

Facebook Messenger internally tests voice commands for chat, calls

Facebook Messenger could soon let you use your voice to dictate and send messages, initiate voice calls and create reminders. Messenger for Android’s code reveals a new M assistant button atop the message thread screen that activates listening for voice commands for those functionalities. Voice control could make Messenger simpler to use hands-free or while driving, more accessible for the vision or dexterity-impaired and, perhaps one day, easier for international users whose native languages are hard to type.

Facebook Messenger was previously spotted testing speech transcription as part of the Aloha voice assistant believed to be part of Facebook’s upcoming Portal video chat screen device. But voice commands in the M assistant are new, and demonstrate an evolution in Facebook’s strategy since its former head of Messenger David Marcus told me voice “is not something we’re actively working on right now” in September 2016 onstage at TechCrunch Disrupt.
The prototype was discovered by all-star TechCrunch tipster Jane Manchun Wong, who’d previously discovered prototypes of Instagram Video Calling, Facebook’s screen time digital well-being dashboard and Lyft’s scooter rentals before they officially launched. When reached for comment, a Facebook Messenger spokesperson confirmed to TechCrunch that Facebook is internally testing the voice command feature. They told TechCrunch, “We often experiment with new experiences on Messenger with employees. We have nothing more to share at this time.”

Messenger is eager to differentiate itself from SMS, Snapchat, Android Messages and other texting platforms. The app has aggressively adopted visual communication features like Facebook Stories, augmented reality filters and more. Wong today spotted Messenger prototyping augmented reality camera effects being rolled into the GIFs, Stickers and Emoji menu in the message composer. Facebook confirms this is now in testing with a small percentage of Messenger users.

Facebook has found that users aren’t so keen on tons of bells and whistles like prominent camera access or games getting in the way of chat, so Facebook plans to bury those more in a forthcoming simplified redesign of Messenger. But voice controls add pure utility without obstructing Messenger’s core value proposition and could end up getting users to chat more if they’re eventually rolled out.

Facebook Messenger internally tests voice commands for chat, calls